WHAT OUR CUSTOMERS ARE SAYING
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Thank you for your prompt attention to our requests and understanding our service needs. The order and delivery process is very well laid out.
12/06/2023
10/27/2023We have Been with EBM for a number of years, in the beginning it was about price. But now it is about both price and service. they have been more... read more then responsive to any service call or toner request. We have 5 large Canon and a number of smaller Canon printers in both the office and 6 fishing vessels. I Do not see us leaving.
1/17/2023 -
I needed a quote for our small nonprofit and had one within minutes—we had worked with the company three years before and they still had all our information. So today... read more was a breeze.
11/17/2022I own 3 auto repair shops. For years I fought with printers, cartridges, toner, and failures. Every couple years buying the newest, latest and greatest hoping for less drama from... read more a machine that is such at critical piece of my business. EBM took so much stress off of me paying one small price per month and never worrying about anything but paper. If you think you are saving money doing it yourself.... you do not value your own time enough! Thanks for the great service EBM.
11/17/2021
11/17/2021 -
Electronic Business Machines has done a great job of keeping my busy printer printing. They respond to service calls right away and are extremely helpful in every way.
11/17/2021EBS has shown true business integrity on 2 occasions. It was time to renew our printer lease with our huge copier company and we found they weren't straightforward with... read more the figures, it was frustrating. We reached out to Dave with EBS, we currently had a service agreement with a copier we own for another location so I thought he may be able to help. He was genuine and straightforward with all the costs. Then the last company that repaired our old plotter informed us they could no longer service it but would be more than happy to give us a quote to lease a new one, bad timing during COVID, we don't need any additional costs. When I reached out to EBS they could have done the same but instead they offered to service our plotter and sent over Nick T. a great tech who had it up and running again in no time. Outstanding!
11/17/2021EBMCO has been leasing copiers to my company since 2004. Their service has always been wonderful.
11/17/2021 -
I have been working for Electronic Business Machines and Have been looking for a company that cares for the customers that way that they should and I have found that... read more company. So happy to be a part of this company.
11/17/2021I wanted to express my thanks to Faith Pinkerton who saved us in a recent job. She had lots of suggestions to help save time, brought over a demo... read more machine to help us meet our deadlines, and even folded some letters to get our notice out the door. She was great to work with, and was really an extension of our staff. I would recommend here for any of our needs
11/17/2021I'm actually an employee of Electronic Business Machines. I have been in the industry for a number of years and worked at other companies in the past. During Covid-19 quite... read more a few Businesses had to lay off employees, cut wages and unfortunately go out of business. Our ownership and management team went above and beyond to ensure that all of us, as employees were able to keep our jobs and ensure a safe working environment. They truly value their employees and treat us like family. More important than that. I know that the company has some of the best service and really works hard to take care of it's customers! I really appreciate coming to work everyday!
11/17/2021 -
My school was recently in desperate need of a copier/printer that would be dependable! Not only did Electronic Business Solutions reach out to us with an offer of a donated... read more machine they also offered us a reasonable monthly service plan. The icing on the cake is the fast response time when we need service. I called and less that 1 business day later a very polite service person came and found the problem that I wasn’t even able to properly describe. I highly recommended this business.
11/17/2021Electronic Business Machines is the best in the industry. The best prices, customer service, and products. It isn't easy to find such hard-working and genuine people these days.... read more They are simply unmatched when it comes to copiers and service. Highly recommend this company!
11/17/2017We are really happy with the service we get from EBM. They are close to my home, so if I need toner sooner than I can get it delivered, I... read more can pick it up. The customer service is great! 3.4.16: Called because we needed one of those things that catches excess toner, and Megan not only said that if no one can deliver, she would meet me there on a Saturday, and I could pick it up, and I told her we don't pay attention to the notifications on the screens, can we get an alert? She is going to set us up remotely, so when we get close, she will automatically send us what we need. That is AMAZING customer service. Thank you Megan, you made my life easier!
11/17/2016